Posts Categorized: Bookstore

On April 2, workers at the Barnes & Noble store in North Haven, Conn., joined UFCW Local 919 for a voice in the workplace. This new unit in Connecticut marks the 10th Barnes & Noble organizing win for our union since 2023.

The 15 workers, who are employed as baristas and booksellers, joined our union because of concerns about workplace safety, and insufficient pay and staffing. The campaign to organize these workers included conversations with their colleagues at Barnes & Noble stores in New York City, who are members of the RWDSU/UFCW, and recently became the first Barnes & Noble workers in the country to ratify union contracts. The workers were also influenced by their colleagues at the Barnes & Noble store in Hadley, Mass., who voted to join UFCW Local 1459.

The North Haven Barnes & Noble workers are pleased to be a part of our union and looking forward to negotiating a first union contract that addresses their workplace issues.

“It’s nice to finally have someone in your corner that knows you deserve better, instead of screaming into the corporate void,” said Akili Marshall.

“For a long time, me and my co-workers have felt like we didn’t have a voice at our job,” said Ian Hugo. “Now, with a union—we do—and it feels great.”

“Workplace safety is one of my biggest passions,” said Isabella Pagan. “Now, it’s comforting to know my concerns will no longer go unheard.”

“I’m so proud of all the work everyone has put into this process, and I’m really excited for us to negotiate a better future for ourselves,” said Adam Adorney.

On March 8, RWDSU/UFCW members who work at the Barnes & Noble store in Bloomington, Ill., ratified their first union contract.

In addition to increased wages and the added general protections, the three-year contract includes the following provisions:

• RWDSU Health Care: union health care coverage.
  
  
• Safety Equipment: back braces, wrist guards, anti-slip mats for the cafe area, stools for workers to sit at every information desk and cash register, and on the sales floor, booksellers and baristas will be allowed to sit to get relief when needed.
  
  
• Safety Language: that protects the workers, including a safety committee, de-escalation trainings, the ability to walk away from unsafe situations without fear of reprisal, and a clear process for banning customers who harass or behave inappropriately towards workers.
  
  
• Job Security: if the store closes and relocates elsewhere.
  
  
• Pay Security: for store emergency closing situations.
  
  
• New Trainings: annual anti-discrimination and other trainings.

“It’s been a long difficult year of negotiations and while we had to make a lot of compromises on both sides, in the end our first contract is a win for our booksellers and baristas,” said Zane Crockett (he/him), who is a lead bookseller at the Bloomington Barnes & Noble store. “We now have stools at the registers, locked in raises and increased rates of pay for positions for three years, and an excellent health care package through the RWDSU for our booksellers and baristas that we are very excited about. We hope we’ve paved the way for other stores now that several locations in the country have reached a contract agreement with Barnes & Noble.”

“Workers at Barnes & Noble should be incredibly proud of what they’ve accomplished together in these historic first union contracts from Illinois to New York,” said RWDSU President Stuart Appelbaum (he/him). “United in their fight for increased safety in their stores, it was their voices across the table that won. Now, we can finally say their longtime safety needs are codified in union contracts, which also include industry standard setting wage increases, union health care, and more. A union is the only way to ensure workplace protections are secure – especially now, while laws protecting workers are under attack. The Barnes & Noble unionization effort continues to spread across the country, and workers this month have shown a fair contract is not only possible, it’s well within reach.”