Members of RWDSU/UFCW Local 1102 who are employed as food service workers at Chartwells Compass Group at Iona University in New Rochelle, N.Y., recently ratified a new contract with artificial intelligence (AI) protections.

The three-year contract delivers unprecedented wage increases, the highest in the unit’s history, while fully maintaining the members’ strong health and benefit coverage. In addition, workers secured an increased uniform allowance, a key quality-of-life improvement that reflects the professional value of their work.
While these financial gains are historic, the agreement also addresses a modern challenge facing workers: the impact of technology in the workplace. Following the August 2025 opening of a new dining hall featuring AI-powered ordering kiosks and “Just Walk Out” grab-and-go technology, the union saw firsthand how automation can displace experienced staff.
“AI has the potential to impact all of our jobs,” said RWDSU/UFCW Local 1102 President Jack Caffey. “That’s why we are making sure we get in front of the changes AI is bringing so members don’t get hurt and our contracts stay strong.”
Recognizing this shift, RWDSU/UFCW Local 1102 fought for and secured critical new contract language to protect members from the ripple effects of technological change. The union recognized that even when jobs are not eliminated, automation often leads to arbitrary reassignments that disrupt seniority and creates a domino effect across the campus.
This new language codifies seniority protections, ensuring that as technology evolves, our members are not left behind. By securing these safeguards, RWDSU/UFCW Local 1102 has set a new standard for labor in the digital age, protecting the stability, fairness, and dignity of work at Iona University.

